Westborough, MA 01581 US
Why join us?
We create lasting change by inspiring people to shift their mindsets and become more emotionally agile communicators. Our training and coaching bridge communication gaps between leaders and their teams. We are in our eighth year, have a national presence, and are achieving rapid growth with an award-winning reputation. We have a small staff with hybrid and remote opportunities.
We are currently looking for a Client Services Specialist who will manage the client lifecycle to create and guarantee an amazing customer experience. This includes onboarding clients, ensuring customer satisfaction, providing seamless communication, and interacting with trainers in the field. It is important that the individual in this position can maintain accurate information about customers through the CRM and project management tools. They must also assume responsibility for communicating effectively with both internal and external contacts regarding issues related to our clients’ business operations. Through your proactive communication, you will ensure the long-term success and retention of our customers.
This job is for you if you are:
What you need to bring to the table:
Administrative responsibilities include:
Ideal candidates will have the following qualifications and skills:
Benefits & Perks:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability.
If this position sounds like you, please apply today for immediate consideration.